Yes, you can get your outfit customised subject to availability of the fabric used in the outfit. Once you have placed your order please contact us on 91-9971666848 or info@houseofpanchali.com and let us know. The prices for customisation may vary and will be shared on request.

You can mail us on info@houseofpanchali.com or get in touch with us on +91-9971666848 (Monday-Saturday : 10 AM - 6 PM) We will try our best to get your product reach you before time. There might be additional charges for the same that will be borne by the customer.

If you order multiple products with different dispatch dates, all the products are shipped as one shipment, once all products in your order are ready. However, if you wish to receive some products earlier, you can call us at +91-9971666848 or email us at info@houseofpanchali.com and we shall get back to you on the same.

All you need to do is select the outfit you like along with the size (size chart is also added in the description) Then select "Add to Cart" then "Checkout"

Add all the information needed and go to "Continue to shipping". Please add accurate information for no further confusions. Go to the payment option and make the payment. We provide COD service as well. 

As a policy, our courier partners will always call you before delivery to check your availability. However, in case the order arrives when you are not available, it will be re-dispatched after your confirmation.

Our delivery partner will get in touch with you to reschedule your delivery. A maximum of three attempts will be made to deliver order at the given shipping address, failing which the order will be sent back to our studio. Our Customer Care Team will then get in touch with you to understand the issue and help find a solution.

In the unlikely event that the product you received is not what you ordered, please contact our Customer Care Team within 24 hours of delivery.

They will help arrange for a reverse pick-up and ensure the correct order is delivered to you at the earliest.

Yes, we do provide cash on delivery service.

Our Customer Care Team is always happy to help. Call us on +91-9971666848 (Monday - Saturday) from 10:30AM to 6:00PM [IST] or email us on info@houseofpanchali.com

Our Customer Care Team, will get in touch with you within 24 hours to help you resolve your query.

No, there's no limit. Shop your heart out!

If your order has been damaged or tampered with, you can refuse to accept it and return it to the courier personnel with all of the original packaging intact. Please do report the incident to our Customer Care Team immediately.